Menu

Building Leadership Joy and Effectiveness

header photo

> Guest Post on Accountability: How staff team members can hold each other accountable

June 8, 2016

Following is a guest post by Adam Scott.

When building a team, it’s important that the basis of the team is true teamwork and not one-upping each other. The team has the same end goal and as such should be working as cogs of the same wheel that is leading to the same destination. Once that mentality is understood by every member of the team then they understand that their behaviours have a direct impact on every member of their team. 

Let’s win together and help each other get there. So, how can you create that culture?

The first step to take as a team would be sitting down to create a set of rules together, a set of rules that everyone must live by. They can be general rules or specific rules the point is that the team agrees them together, allowing everyone to offer input. Before you’ve even kicked a ball your team is acting as a unit. 

Regular feedback. This is controversial because some people just don’t take criticism well and some people don’t offer it with humility. The key to this exercise is that a teammate calls out behaviour that is contradictory to the rules that have been set and does so in an appropriate manner. This isn’t about tearing someone down; it’s about correcting a misstep in behaviours.

Score cards. Forget KPI’s, this is based on behaviours which ties back in to the rules were agreed on at the start. In this case it’s the team that provides the score and so the emphasis becomes on never letting your team down. Each rule is given a weighting of importance (not that they are less important rules to adhere to, but as part of the scoring process), and create a scoreboard where each member of the team is scored by their peers on a scale of 1-10- this can be done monthly or quarterly, whichever is more effective.

When you set these expectations as a team they tend to be more realistic than when a company produces KPI’s with unreachable goals which can lead to frustration and a loss of motivation. A team knows the numbers it is going to take for them to succeed so they have set their rules as a basis for reaching those. All of these things are feeding into each other to create success.

It may sound like all of this has the potential to go pear shaped, and it does just like anything else does, but what it is doing is taking that core set of rules, those values the team agreed on, and building on them. It’s feeding into a culture of accountability because that is how you started in the first place, your entire team has built their performance around these rules and these ideas and sticking to them is driving success and the only way they are going to succeed is by doing it as a team. 

Everything is on the table from the start and everyone has the same tools to succeed. By putting these ideas into place you are allowing your team to edify each other in a healthy manner that is going to drive them to hold each other accountable, because its key to their success.

 

Go Back

Comment